Policies

TyzackLabs is committed to protecting your privacy and ensuring that your personal information is processed lawfully, fairly, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with us on social media, or use our services.

 

This Policy is in accordance with:

 

• The General Data Protection Regulation (GDPR) (EU/UK).

• The Protection of Personal Information Act (POPIA) (South Africa).

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We may collect and process the following types of personal information:

 

• Identity Information: Name, surname, job title, company/organisation.

• Contact Information: Email address, phone number, postal address.

• Technical Information: IP address, browser type, operating system, cookies, and analytics data.

• Social Media Information: Publicly available information from social media platforms (e.g., likes, follows, shares, comments, messages).

• Service-related Information: Information provided when you inquire about or use our services.

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We process personal information for the following purposes:

 

• To respond to your inquiries and provide requested services.

• To send newsletters, updates, and marketing communications (where you have consented).

• To improve our website, services, and social media engagement.

• To comply with legal and regulatory obligations.

• To monitor and analyze social media engagement with our content.

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We rely on one or more of the following legal grounds:

 

• Your consent (e.g., subscribing to newsletters).

• Our legitimate interests (e.g., improving services, marketing).

• Contractual necessity (e.g., providing services you requested).

• Legal obligations (e.g., compliance with tax or regulatory requirements).

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We do not sell your personal data. We may share your information only with:

 

• Service providers and partners who support our website, IT, or marketing functions.

• Regulators, legal authorities, or other parties where required by law.

• Social media platforms (according to their privacy policies) when you interact with our content.

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When you interact with our social media pages (LinkedIn, Facebook, X/Twitter, Instagram, or others):

 

• The platform provider’s own privacy policy applies.

• We may collect and process information from your public profile and interactions with our content.

• We may use aggregated social media analytics to improve engagement and outreach.

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Where personal data is transferred outside of South Africa, the EU, or the UK, we ensure that appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place.

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We retain personal data only as long as necessary for the purposes described in this Policy, or as required by law.

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Under GDPR and POPIA, you have the right to:

 

• Access your personal information.

• Correct or update your information.

• Request deletion of your information (“right to be forgotten”).

• Restrict or object to processing.

• Withdraw consent at any time.

• Lodge a complaint with the Information Regulator (South Africa) or the relevant Data Protection Authority (EU/UK).

 

To exercise these rights, please contact us at privacy at tyzacklabs dot org

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We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

 

TyzackLabs (Pty) Ltd

Email: privacy at tyzacklabs dot org

Website: www.tyzacklabs.org

Registered in South Africa